2016 January Archive - Enterprise Evolver-An App to Map the Whole Enterprise

Demystifying Customer Journey Mapping, Breaking silos through Outside-in Architecture

demystifying CJ

This is a series of article focusing on outside-in architecture. These articles will dig into  the outside-in blueprints, maps,  methodology and the techniques available in Enterprise Evolver app to transform a business to more customer centric. This series would be very helpful for customer experience (CX) professionals, enterprise and business architects but also within marketing, customer service, product […]

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