Category : Business Analysis - Enterprise Evolver-An App to Map the Whole Enterprise

Capability Driven Strategy for Innovation

Business Change and Execution

In today’s fast-changing environment and in the age of disruption, organization’s business models are not durable enough to manage change. Most change in business model is driven by the change in customer journey that drives changes in organization capabilities. The traditional approach of developing strategies are not suitable in the age of disruption. Enterprise Evolver (“Evolver”) […]

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Manage Business Change with Enterprise Evolver

Business Change

Change is perpetual never ending. Organizations are constantly developing solutions and releasing new features to support business change. So how do you build a process to manage the continuous change and how do you visualize the evolving nature of your business?Enterprise Evolver provides a continuous architecture development environment with all the knowledge of business capabilities […]

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How to create a customer journey map

Customer Journey Models

Customer journey map (aka experience map) is a strategic planning tool that provides a common understanding of:how customers are interacting with various touchpoints to reach their goals, what is their whole experience and what business parts (e.g. journey stages, customer goals & outcomes, needs, services, touchpoints, systems, business processes, people) go into making up those […]

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Capability Based Planning

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Business capabilities describe what the business does, a common understanding of the business landscape, and what it will need to do differently in response to business challenges or opportunities. A Business Capability (aka capability) is hierarchical in nature; a complex capability is decomposed into smaller parts. Capability-based planning focuses on the planning, enhancing, redesigning and […]

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Time Machine to support business evolution

Time machine-evolution

In the latest release of the Enterprise Evolver app, a time machine feature is added. To visualize the network data over time, the Insight Analyzer offers a time machine feature. This feature allows users to visualize the evolution of enterprise in terms of how nodes and connections change over time. For example, users can visualize […]

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Total Visualization- Big Picture Mapping To Eliminate Complexity!

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One of the best explanations offered recently about the work of enterprise architects and their tools is by Tom Graves in his article titled Architecture as boxes, lines and glue. In it Tom rightly points out that much of the work of an enterprise architect is invisible (cohesively and logically connecting business functions), that the […]

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Demystifying Customer Journey Mapping, Breaking silos through Outside-in Architecture

demystifying CJ

This is a series of article focusing on outside-in architecture. These articles will dig into  the outside-in blueprints, maps,  methodology and the techniques available in Enterprise Evolver app to transform a business to more customer centric. This series would be very helpful for customer experience (CX) professionals, enterprise and business architects but also within marketing, customer service, product […]

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Architect-Analyze-Share and Remove Redundancies and Complexity

Remove Redundancy and Complexity with the Evolver

Business and IT professionals know quite too well the importance of having intimate knowledge  about the relationship an enterprise business’s strategy, capability, processes, technology, information systems and other resources and how the organization deals with its resources, capabilities and customers.In Enterprise Evolver, you can now map Customer Jobs & Journeys, Business Goals & Strategy, Business Capabilities & […]

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Deliver Digital Transformation with Customer and Capability Viewpoints

Customer Journey -ProJ

In my previous post “Viewpoints and Integrated Enterprise Architecture“, I talked about the support for various viewpoints in Enterprise Evolver ( “Evolver”) app. The Evolver app allows you to map the whole enterprise to understand how all parts of the enterprise fit together and relate to each other to deliver value to your customers.In this post, […]

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Applications of SNA in Enterprise Architecture

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So, in my last article “Visualizing the Complexity of the Enterprise”, I talked about the new graph feature added in the app Enterprise Evolver (“Evolver”). This graph feature is the foundation upon which many technical capabilities can be added into the App to understand enterprise complexity and to support decision making for any business transformation initiative. An enterprise is […]

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