Category : Business Design - Enterprise Evolver-An App to Map the Whole Enterprise

How to create a customer journey map

Customer Journey Models

Customer journey map (aka experience map) is a strategic planning tool that provides a common understanding of:how customers are interacting with various touchpoints to reach their goals, what is their whole experience and what business parts (e.g. journey stages, customer goals & outcomes, needs, services, touchpoints, systems, business processes, people) go into making up those […]

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Customer Journey Map and Capability Model

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The way today customer is buying products is changing dramatically, instead of sitting passively, customers are reaching out to their friends and social networks to find out their options. Moreover, customers are exposed to information constantly from many touchpoints over the internet. This means marketers need to focus on the most influential touchpoint and integrate […]

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Quickly create the whole capability model visually

Capability hierarchy

We have introduced a new feature of creating hierarchy visually with few steps. Right click on any object far example “Business Capability” and select “Maintain Hierarchy”, you will see on the right panel a visual graph. Click on the plus “+” to add new item and start creating the hierarchy. Click on minus “-” sign to remove […]

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How to create a capability roadmap

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In my previous article, I have introduced the capability roadmap feature. In this article, I will describe all the steps that you should take to generate the capability roadmap. Typically, large scale capabilities are developed or enhanced in increments by multiple projects. The Evolver allows breaking down a capability into capability versions or increments. In […]

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Capability Based Planning

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Business capabilities describe what the business does, a common understanding of the business landscape, and what it will need to do differently in response to business challenges or opportunities. A Business Capability (aka capability) is hierarchical in nature; a complex capability is decomposed into smaller parts. Capability-based planning focuses on the planning, enhancing, redesigning and […]

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Coherence Dashboard

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Enterprise Evolver now offers a dashboard feature “Coherence Dashboard”  for web/browser version. The Coherence Dashboard(“Dashboard”) automatically generates a visualization based on the hierarchal and relationship data captured through the Configurator feature. It  displays the current status of structural data relevant to the enterprise. The Dashboard map automatically assigns a unique color to each box. By clicking […]

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Use the Evolver App to ensure success with Digital Transformation

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Enterprise Architecture (EA) is a capability to architect the business and comprehend the reality of the enterprise with the goal of managing complexity and creating coherent enterprises. According to a recent report ” How enterprise architects can help ensure success with digital transformations” from McKinsey&Company, When companies go all in on digitization, the number of […]

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Total Visualization- Big Picture Mapping To Eliminate Complexity!

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One of the best explanations offered recently about the work of enterprise architects and their tools is by Tom Graves in his article titled Architecture as boxes, lines and glue. In it Tom rightly points out that much of the work of an enterprise architect is invisible (cohesively and logically connecting business functions), that the […]

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Demystifying Enterprise Architecture

Demystifying EA

Enterprise Architecture is a capability to tackle complexity with the goal of creating coherent enterprises. Enterprise complexity is tackled by mapping enterprise parts (e.g. goals, customer jobs, outcome, capability, processes, services, products, channels, people, and technology) to understand how every part is related and fit together to generate revenue or deliver value to enterprise’s customers. According to […]

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Enterprise Evolver – Centrality & Flow Modeling Features

Business Value Network

The Insight Analyzer feature of Enterprise Evolver provides many functionalities for users to visualize and analyze enterprise data through interactive directed network graph (“graph”). The Insight Analyzer offer another way to visualize complex relationship.. The network graph consists of a set of nodes and edges. Nodes represent the business parts and edges are the connections […]

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