Support Categories Q&A Archive - Enterprise Evolver-An App to Map the Whole Enterprise

Hierarchy maintenance

The new feature ‘Hierarchy maintenance’ is a good way to quickly create a capability hierarchy on the web app. Can you also provide a new feature to add tags also via the Hierarchy maintenance screen?

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Support for login issues

How do I contact someone to assist with login issues?  We are attempting to login today but the login is going to this server:   Sign in to iCloud.cloudTest.evolver It doesn’t appear our credentials work.

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Most large NATO military organizations require greater than 10 levels of depth for various capabilities.

I’m not sure if you have ever heard of DoDAF, MODAF, NAF, etc. These are the military frameworks used by most NATO nations. These frameworks are all based on Capabilities as there strategic layer. All militaries of any decent size develop Capability taxonomies greater than 10 levels of depth. When I said 6-10 levels, that […]

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You are not posting my replies to my previous post “Limiting the automatic importing of only 3 levels of Capabilities”

You asked me a question in my post and I have replied. Yet you are moderating out my comments. You ask $150.00USD for your iPad application. If you don’t answer the questions then I’m going to be asking for a refund. You asked me the following question: ——————————- Syed Suhail Ahmad April 18, 2017 at […]

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Limiting the automatic importing of only 3 levels of Capabilities cripples this application to being useless.

Please let us know when you are going to be allowing the automated import of more than 3 levels into the iPad version of the app? Three levels is totally inadequate for anything but the tiniest of companies. We (as most larger organizations do) deal with thousands of capabilities going down 6-10 layers. We need to deal […]

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Number of levels that can be imported

Hi there. I bought the iPad version and am trying to import four tiers (levels) of capabilities. Min the future I will need to import six or more tiers. How do you import more than the three levels that come in your sample import spreadsheet? I added a Level 4 Name and Description and they […]

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Cloud Evolver App

How do we access Cloud Evolver App and where data resides?

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iPad Model

Does the Evolver app work for all iPad Model including iPad Pro?

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Customer journey mapping

In your sample customer journey map that comes up with the app, the map displays journey stages, and its links to touchpoints and services. How can I capture more attributes like brand attributes and customer feelings on each touchpoint for a given journey stage?

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Is the relationship always local to the maps created?

A lot of job is put into make a model and it would be good to be able to reuse relationships or at least get to close if the relationship is relevant.

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