Category Archives : Business Design
The business capability model defines what a business does. It represents a blueprint of business capabilities for a business. The capability model (map) illustrates a set of distinct capabilities, typically organized in a hierarchical tree format, that are independent of organization structures, and resources (e.g. people, business processes, products and IT systems) but can be […]
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The task of mapping an enterprise’s goals, strategies, business capabilities, initiatives and its information systems is key for architecting any enterprise. Mapping a business is the act of capturing the big picture of an enterprise into blueprints depicting the current and or future state of the organization. An enterprise business blueprint is an abstract representation […]
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By: Syed Suhail Ahmad Scenario planning is a simple but vital tool in business. It is about painting a picture about a potential future in order to create a more informed and successful strategy. The arena of scenario planning came to the fore recently at the World Economic Forum where leaders discussed the vital […]
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Many books have been written on describing a business model. The Business Model Canvas (https://en.wikipedia.org/wiki/Business_Model_Canvas) is a good template for developing new business models and documenting existing ones. However, the Business Model Canvas is not useful when the Enterprise Architect (EA) wants to model the entire enterprise. Most importantly, there could be many business models in […]
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See the world from your customer eyes. Use the Evolver to create customer journey maps to depict all interactions that your customers have while doing business with you. Each interaction represents an opportunity to provide better customer experience. Get an holistic view of your customer experience across channels. Connect customer journey map to your capability […]
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