In today’s fast-changing environment and in the age of disruption, an organization’s business models are not durable enough to manage change. Most change in business model is driven by the change in the customer journey that drives changes in organizational capabilities. The traditional approach of developing strategies is not suitable in the age of disruption. […]

In order to make the work of enterprise architecture visible yet not ugly and without creating diagrams of immense complexity, we need to understand that the tool must offer a way to create views, models, and as well as the big picture to support ad-hoc analysis without much complexity. Architecture views or models only offer […]