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The application of technology to every aspect of business is revolutionizing the way it works. More importantly it is changing customer expectations of business. In the good old days, there were only foundational operations of business; manufacturing, sales & marketing, finance, logistics and people. But today, technology is the sixth and emerged as most essential […]
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The business capability model defines what a business does. It represents a blueprint of business capabilities for a business. The capability model (map) illustrates a set of distinct capabilities, typically organized in a hierarchical tree format, that are independent of organization structures, and resources (e.g. people, business processes, products and IT systems) but can be […]
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The task of mapping an enterprise’s goals, strategies, business capabilities, initiatives and its information systems is key for architecting any enterprise. Mapping a business is the act of capturing the big picture of an enterprise into blueprints depicting the current and or future state of the organization. An enterprise business blueprint is an abstract representation […]
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By: Syed Suhail Ahmad Scenario planning is a simple but vital tool in business. It is about painting a picture about a potential future in order to create a more informed and successful strategy. The arena of scenario planning came to the fore recently at the World Economic Forum where leaders discussed the vital […]
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Many books have been written on describing a business model. The Business Model Canvas (https://en.wikipedia.org/wiki/Business_Model_Canvas) is a good template for developing new business models and documenting existing ones. However, the Business Model Canvas is not useful when the Enterprise Architect (EA) wants to model the entire enterprise. Most importantly, there could be many business models in […]
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Successful Analysts need the big picture, because this is what defines business and system requirements for business analysis. They want to capture business and customer experience requirements aligned with the capabilities and to perform gap analysis from as-is to future-state. The big picture is also used by analysts to communicate with diverse groups of people […]
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See the world from your customer eyes. Use the Evolver to create customer journey maps to depict all interactions that your customers have while doing business with you. Each interaction represents an opportunity to provide better customer experience. Get an holistic view of your customer experience across channels. Connect customer journey map to your capability […]
Continue Reading »Venugopal Chepur Inspiration doesn’t come from comfort, it comes from change. So we all have to accept change and move out of comfort zones at some point in our lives to attain success in our endeavors. When we commit to fresh thinking to either catch up or create self-disrupting ideas, we need more people who […]
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