Solutioon Blueprint Archive - Enterprise Evolver-An App to Map the Whole Enterprise

Customer Journey Map and Capability Model

customer journey mapMay

The way today customer is buying products is changing dramatically, instead of sitting passively, customers are reaching out to their friends and social networks to find out their options. Moreover, customers are exposed to information constantly from many touchpoints over the internet. This means marketers need to focus on the most influential touchpoint and integrate […]

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