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Customer journey map (aka experience map) is a strategic planning tool that provides a common understanding of: how customers are interacting with various touchpoints to reach their goals, what is their whole experience and what business parts (e.g. journey stages, customer goals & outcomes, needs, services, touchpoints, systems, business processes, people) go into making up […]
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Building capability model and relating the capabilities to resources (e.g. people, technology, and applications ) could be challenging and time-consuming if you don’t have the right tool. Learn how to use Enterprise Evolver Mobile app to capture the essence of your business in few minutes. Relate your business capabilities to resources (e.g. people, application, and […]
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In my previous article, I have introduced the capability roadmap feature. In this article, I will describe all the steps that you should take to generate the capability roadmap. Typically, large scale capabilities are developed or enhanced in increments by multiple projects. The Evolver allows breaking down a capability into capability versions or increments. In […]
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In my previous article “Capability-Based Planning“, I described the meta model to support the capability based planning along with the description of the core components. In the latest version of Enterprise Evolver, you are also able to generate capability roadmap to support the large business transformation initiative to align the investment. The capability roadmap is useful […]
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Some new features of Coherence Dashboard visualization tool. The Tool-tip contains more relationship counts. When you browse a category, the tool tip will display incoming count (eg incoming associations to the selected category) and outgoing count (eg outgoing association to other categories from the selected category). Further more, incoming count and outgoing counts are broken […]
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Business capabilities describe what the business does, a common understanding of the business landscape, and what it will need to do differently in response to business challenges or opportunities. A Business Capability (aka capability) is hierarchical in nature; a complex capability is decomposed into smaller parts. Capability-based planning focuses on the planning, enhancing, redesigning and […]
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Coherence means something that is perfectly organized in which all the different parts of the enterprise fit together to meet the enterprise desired results. The Coherence Dashboard feature introduced in the latest browser version of Enterprise Evolver could help you to see how all relevant aspects of an enterprise are connected in building a coherent […]
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Business capability modeling provides a shared understanding of the relative value of all business activities the business must perform to achieve the desired outcome. A business capability can be aggregated into people, process, technology, information and any tangible/intangible resource. It is important to understand that the business goals and vision define the ends whereas business […]
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One of the best explanations offered recently about the work of enterprise architects and their tools is by Tom Graves in his article titled Architecture as boxes, lines and glue. In it Tom rightly points out that much of the work of an enterprise architect is invisible (cohesively and logically connecting business functions), that the […]
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The Maps module in Enterprise Evolver offers you many visual modeling techniques to create models, views and blueprint of your business by associating and relating items belonging to different business parts. You can use these maps to understand how different parts (e.g. organization categories) of your business work together to deliver value to your customers […]
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